Sharing a story, giving an opinion

Blogs

Charles Pitt on the value of Social Housing

Director of Corporate Affairs, Charles Pitt discusses how the Conservative party have shifted their attitude to social housing, but there's still work to do.
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A new approach for income - Laurinda Hornblow

Our Head of Income, Laurinda Hornblow, explains how the team adapted to the Covid-19 crisis to offer support for residents while working remotely.
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Covid-19: It’s a marathon not a sprint

At Sovereign we're customer first. And going into the Covid-19 crisis our teams had that front and centre of our approach.
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The weight of managing arrears during COVID-19

Tenancy Support Advisors had over 500 calls about Universal Credit in the first week of lockdown.

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Keeping residents and colleagues connected

At Sovereign we came up with an interactive, data-driven solution to keep residents and colleagues connected in these challenging times.
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Difficult decisions to keep neighbourhoods safe

Housing officer Rachel Llwellyn, discusses the ways in which Sovereign Housing Association keeps neighbourhoods safe.
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Preparing to move to Universal Credit

A pilot is set to start in Harrogate, Yorkshire testing a new approach to switching people to the government’s flagship welfare reform.
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Time for a genuine partnership

As the National Housing Federation unveils a plan to improve the relationship between associations and tenants, resident Joyce Ward comments.
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