The things that drive us

Our four values support our vision, shape our culture and describe what makes us different. They guide the way we make decisions and work with our customers, colleagues and stakeholders. 

Values show us what's important, how we should behave and inspire us to be the best we can be. Our values should stand the test of time but be refreshed every now and again to make sure they are still relevant. 


Black and white image of a staircase

Accountable

​We take personal responsibility and are trusted to do the right thing.

Black and white image of decking planks meeting to an arrow in the top right corner

Drive to deliver

We work with energy, enthusiasm and passion to get things done and we do what we say we will. 

Black and white image of a brick wall

Together

We collaborate with colleagues, residents and partners so everybody benefits.

Black and white image of curved lines meeting to a point in the lower right corner

Adaptable

We embrace change, think ahead and find new ways of delivering a better customer experience.