Building knowledge for better futures

At Sovereign we carry out research, whether it is led by our in-house Insight team or delivered in partnership with others, to inform our business decisions, share best practice across the social housing sector and contribute to the debate on local and national policy.


Retrofit for the future: tenant attitudes to decarbonising social housing

Sovereign is committed to decarbonising our housing stock and achieving net zero carbon by 2050. This will involve a significant programme of investment, retrofit and regeneration, which will inevitably involve upheaval for some of our customers. This qualitative research examined customers’ current views on the environment and climate change, and how these might influence how they engage with our decarbonisation strategy.

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Retrofit for the future – Executive Summary [pdf / 1.59MB]

Retrofit for the future – Insight Report [pdf / 1.73MB] 


Universal Credit in a time of crisis

Our Head of Income Laurinda Hornblow contributed to National Housing Federation research into the role that Universal Credit played during the pandemic, an in-depth analysis of the effects of the £20 uplift, and how customers can manage debt, arrears and seeking employment. - April 2021 

Universal Credit in a time of crisis [pdf / 2.46MB]


Rethinking social housing

Produced by the Chartered Institute of Housing, sponsored by Sovereign, Home Group, Incommunities, Optivo, PA Housing, Peabody, Riverside and South Liverpool Homes – June 2018

Rethinking social housing report 26 June 2016 [pdf / 1.64MB]


Archived research