Rent and service charges

We use the rent and service charges we receive to provide services and carry out improvements to your home and estate. That's why it’s important you keep your payments up to date (and please don’t forget, your rent needs to be paid in advance). 

For more information about your rent and ways to pay, visit this page - which also includes advice about managing your money and dealing with debt.

Service charges cover the costs of maintaining communal areas for your estate and/or block. This page covers things like the difference between variable and fixed service charges and how we calculate estimated and actual service charges.

Please see below for frequently asked questions relating to the annual rent and service charge review.

FAQs - annual rent and service charge review 2024

Paying your rent

For more information about your rent and ways to pay, this page includes advice about managing your money and dealing with debt.

Find out more

Service charges

Lots of information and links about service charges, estimates and actuals, fixed and variable charges. And what you need to do if charges change and you’re on Housing Benefit or Universal Credit. 

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Employment and skills

We’ve helped thousands of residents with their work goals and we can help you too: from getting into work to finding better paid work or gaining a qualification. 

Find out more