Service updates

Each season, we share information on some of the services we offer and focus on topics that are affecting customers.

Below you'll find links to all our service updates which include information on our merger with Network Homes in October 2023, tips to reduce condensation, damp and mould during the colder months, cost of living support all year round, and much more.

Issue 7 - May 2024

Our seventh service update features information about our SNG In Bloom competition that launches on 28 May, the results from our customer engagement survey, 53 weeks of rent, and much more.

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Issue 6 - February 2024

Read our sixth service update which included information about our customer engagement survey, free energy saving advice, insurance, preparing for appointments, video inspections and damp and mould.

Read issue 6 Opens in new window

Issue 5 - November 2023

Our fifth service update includes information on getting ready for winter, tips to reduce condensation, damp and mould, cost of living support, and more.

Read issue 5 Opens in new window

Issue 4 - August 2023

Our fourth service update included an update on the merger consultation and our quarterly report - April - June 2023.

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Issue 3 - May 2023

Our third service updates includes an update on the introduction of our new localities model.

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Issue 2 - March 2023

Find out more about damp and mould, the cost of living, fire safety and home contents insurance in our second service update.

Read issue 2 Opens in new window

Issue 1 - October 2022

Read our first service update which included useful information about the cost of living and a reminder about our services.

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Visit the SNG website to read our latest press releases or find out our opinion on current social housing and social issues.

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