Keeping our customers at the heart

The last financial year has been challenging for us all – our customers, our employees, and our business. We’ve come face to face with a tough economic outlook, but we are ready for what is to come, and we are proud of what we’ve achieved. 

The changes we are making are already improving the customer experience. Our finances are sound, enabling us to invest for the long term. We have built more homes and our development pipeline is strong.  

This Annual Report shows that the decisions we are taking today are shaping Sovereign’s future. Together we are creating communities in which people can thrive, building homes that have a positive impact on the environment and making a difference in the world. 

The year in numbers

A strong financial position gives us a great platform to continue to deliver the high quality homes and services our customers and our communities expect and deserve. 

Sovereign's year in numbers infographic for the year 2022 to 2023

Paul Massara - Chair

Paul Massara, our chair, thanks Sovereign employees on behalf of the whole board and the Executive Board, for all they do to make Sovereign what it is today.

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Mark Washer - Chief Executive Officer

Mark Washer, CEO, speaks about the past year at Sovereign and the future ambitions of the organisation.

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Our approach to Value for Money

We're committed to providing a value for money service, delivering our vision and maximising the social impact of our resources and investment.

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Other publications

Find more key publications, including our gender pay gap report and resident annual performance report.

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Latest quarterly report for residents

Highlights of our performance on some of the key services and areas of support that matter to you.

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