Need to talk, we're listening

Speak to us online, on social media, by phone, by post or in person.

Report it online

How to get in touch

Log in or register with MySovereign. You can contact us through here, find answers to common questions, tell us about a problem, make a payment, log a repair and lots more. It's quick and easy to use.

Talk to us over Facebook with a member of our friendly social media team.

 If you’d like to write to us or visit us in person, you can find the details of your local office below.

You can call us on 0300 5000 926  *Calls cost no more than calls to geographic numbers (01 or 02) and must be included in inclusive minutes and discount schemes in the same way. (Calls from landlines and mobiles are included in free call packages).

Our Contact Centre is open between 8am and 6pm weekdays. Outside of these times our Out of Hours team is available for emergencies.


To make a comment or complaint, please read our information about making a complaint.

Employment and Training

Organisations looking to refer a resident you're working with to our Employment and Training team should contact or call 0300 5000 926 and ask to speak to the Employment and Training team. For any enquiries about careers at Sovereign, please email

Media enquiries

We’re happy to help with interviews, briefings, statistics, publications or any other related information. If you are a member of the media please call us on 01635 572222 (24/7 for press enquiries).

Email the team

Shared ownership

To find out about owning your own home through shared ownership, see our Sovereign sales website.

Sovereign sales

Looking for something else?

If you need to visit one of our offices you can find details on where they're located. If you're a Spectrum Property Care client, please find details on how to get in touch below

Our offices

While our registered office is in Basingstoke, Hampshire we have a network of regional offices throughout our operating area in order to provide a quality and local service to residents.

Find an office

External clients

Please note that Spectrum Property Care is no longer taking on new external repairs and maintenance contracts. If you’re an existing client, please ring 0300 111 4700 or contact your local office

Find out more

Head office

Our registered head office is: Sovereign Housing Association, Sovereign House, Basing View, Basingstoke, RG21 4FA