Charges and services

Careline pricing structure

Please note that a new pricing structure is currently under review and the charges below will be updated in due course. If you have any questions, please get in touch.

Standard monitoring service, equipment rental and monitoring 24 hours a day, 365 days a year

The areas we cover for the private alarm service supply are East Reading, West Berkshire, Basingstoke, Christchurch and Southampton.

For customers living in the West Berkshire Council area From £2.75 per week
For customers living outside the West Berkshire Council areaFrom £3.30 per week
Alarms being used temporarily£50 single payment
We will charge you for lost units £175
Monitoring onlyFrom £1 per week

Prices do not include VAT.

Extra Services

  • Hiring an extra pendant - £1.15 per week
  • Buying an extra pendant - £60
  • Replacing a lost pendant - £60
  • Daily reassurance call - From 83p per call

Prices do not include VAT.

Please note that we will not charge VAT to people who are exempt under HM Customs and Excise guidelines.