Charges and services
Careline - standard monitoring service, equipment rental and monitoring 24 hours a day, 365 days a year.
| For customers living in the West Berkshire Council area | From £2.75 per week |
| For customers living outside the West Berkshire Council area | From £3.30 per week |
| Alarms being used temporarily | £50 single payment |
| We will charge you for lost units | £175 |
| Monitoring only | From £1 per week |
| Installation | £20 |
Prices do not include VAT.
Extra Services
- Hiring an extra pendant - £1.15 per week
- Buying an extra pendant - £60
- Replacing a lost pendant - £60
- Daily reassurance call - From 83p per call
Prices do not include VAT.
Please note that we will not charge VAT to people who are exempt under HM Customs and Excise guidelines.