Domestic abuse

Spotlight on Clare’s Law

Read about asking the police for information if you think a current or ex-partner might have a record of being abusive or violent.

Domestic abuse can affect men and women of any age, from any culture or religion, in a heterosexual or same sex relationship, in a family relationship (or not in a relationship at all), living with or apart from their abuser.

The abuse could be physical, psychological, sexual, financial or emotional, or could be in the form of ‘honour’ based violence, including forced marriage, modern day slavery or female genital mutilation (FGM).

It’s rarely a one-off incident and tends to get worse over time. 

If you feel you are a victim of any form of domestic abuse, or feel at risk, we can offer you a range of advice and support. Domestic abuse is unacceptable and we’ll take firm action against those responsible.

Support available 

As always, if you or someone else is in immediate danger please call 999 and ask for the police. Silent calls will work if you are not safe to speak - call 999 and then press 55.  Find out more about silent calls. Opens in new window

Please also contact us Opens in new window or talk to the housing team, so we can refer you to specialist organisations who can offer you support and advice.

You can also contact:

  • The National Domestic Violence Opens in new window helpline, run by Refuge, which specialises in supporting women suffering domestic violence, on 0808 2000 247, 24 hours a day.
  • Refuge Opens in new window, which specialises in supporting women suffering domestic violence.
  • ManKind Initiative Opens in new window, which specialises in  supporting men, on  01823 334244, Monday – Friday, 10am-4pm.
  • Men’s Advice Line Opens in new window, which also specialises in supporting men, on 0808 8010327, Monday – Friday 10am-5pm.

There is also the Bright Sky app, which is a free to download mobile app providing information and advice. The app has lots of useful tools and you can also record evidence in a private journal (via text, audio, video or photo). The information uploaded is not stored on the phone itself, ensuring the information remains confidential. 

For those perpetrators that are worried about their behaviour and who wish to take steps to change them, we can signpost them to Respect Phoneline Opens in new window.

Telephone support - 0808 8024040 Monday to Friday 10am to 5pm. Anonymous and confidential phoneline.

Email support - Monday to Friday 9am to 5pm.

Webchat support - Thursday 2pm - 4pm.

What will you do if I report domestic abuse?

We’ll listen to you, believing what you tell us, and will contact you safely, in a way and time that suits you.

We’ll treat what you tell us confidentially but, if we’re concerned that someone is at risk of serious harm, we have a duty of care to pass this onto the correct agency. Where possible we will make you aware.

We’ll be clear about what we can do and we’ll help you find specialist support. If you decide you would like to report this to the police, we can support you.

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How can we help?

We’ll keep in regular contact with you and keep a log of everything you tell us.

We can give advice and support on restraining orders and injunctions and make referrals to other agencies. We’ll work closely with those agencies to make sure you get the help you need.

We realise that your home is extremely important to you and one of the main reasons people don’t leave. 

If you need to leave your home, we can help you find a safe place to live. We can provide advice about alternative housing and give you options to enable you to make an informed choice for you and your family, this could include temporary or permanent transfers.

If you want to stay at home, we can provide additional security measures. We can also give you advice on applying for benefits and help you fill out the forms.

We take a zero-tolerance approach to domestic abuse and where possible with your consent and safety in mind we will hold perpetrators of abuse to account where this is appropriate to do so. We will always be clear that domestic abuse is never the fault of the victim/survivor or their children.

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