Residents working alongside our board

Apply to be part of our new customer engagement panels

Since merger, we’ve been working to combine our engagement offer using feedback from customers. We recently announced our new SNG framework, with new opportunities for customers to help improve our services and hold us to account. 

We’re now looking for customers to be a part of our new Customer Influence Panel and our new Scrutiny Panel - find out more and apply by 22 September.


Read the transcript of the video - Sovereign through the eyes of the customer Opens in new window.

Resident and Board Partnership

Sovereign believes that we as residents should have a voice at the very top of its organisation, helping to shape its future plans and the level of service we can expect.

That’s why the Resident and Board Partnership (RBP) exists. We're a team of residents from all around Sovereign’s neighbourhoods.

We meet with Sovereign’s senior managers and Board members around six times a year to:

  • Help to shape its plans
  • Recommend targets for its service levels
  • Keep an eye on how its performing
  • Give a resident perspective on its work
  • Ask for a resident-led review of a service that isn’t performing as well as it should be

RBP members

  • Ruth Picknett-Powell (Chair)
  • Jenny Dykes (Board link)
  • Francesca Best
  • Linda Morrison Allsopp
  • Alan Phillips
  • Richard Whitehead
  • Samantha Gardner
  • Samantha Mullender
  • Paige Stevens
  • Alex Cirant-Taljaard