Tips to avoid condensation, damp and mould

Your home should be a place you love to live – without worrying about damp or mould. On this page, you’ll find tips on how to prevent condensation in your home, and information on how we can help if you have more of a problem.

It’s important that you let us know, so we can help identify the underlying causes and what action can be taken.

Learn more about condensation, mould and how we can help

You may not avoid condensation in your home entirely but there are lots of ways to manage it and make sure it doesn’t cause problems. The advice below should help.

Tips to reduce moisture and condensation in your home


If you’ve tried to reduce the moisture in your home and it’s not working, or if you have a problem with severe condensation or mould, please ring us on 0300 5000 926. We’ll do all we can to help.

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Worried about debt, benefits or paying your bills and rent? Get support from our Customer Income Advisors and Debt Advice team or visit our webpage to find out more about how we can help.

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Our Employment and Skills team offer a personalised service of guidance, support and practical help to access training, work or better work.

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Struggling to get access online, need help with digital devices, or interested in free online learning to improve your digital skills? Find out how our Digital Inclusion team can help.

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Contact us

We want to make it simple for you to contact us, which is why we offer a variety of ways to get in touch.

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