Maintenance guides

A range of guides, videos and other advice to help you with the upkeep of your home: from tips for avoiding condensation, damp and mould to unblocking a sink and checking fuses. 

If you have a problem with your heating, our webpages will help you check if it’s something you can quickly fix yourself or need to give us a call. 

Managing gas heating

This page covers some common issues and quick fixes if you're having problems with your heating. Some are actually easy to resolve yourself which means you won't need to call an engineer.

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Electrics, heating and lighting

From finding out what to do if your power goes off to storage heaters and changing a bulb, you'll find some tips and advice on fixes you can do yourself around your home.

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Manage your plumbing

A useful guide to plumbing issues in your home that you might be able to fix yourself, such as how to turn off your water supply or how to deal with frozen pipes.

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Avoid condensation, damp and mould

More about how and why condensation forms, how to minimise it – and how we can help if it’s a more serious problem or you have rising damp or penetrating damp (such as from a leak or faulty roof). 

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Using your air source heat pump

If you want to know how to get the most from your air source heat pump system, we've put together some useful information to help you personalise your system to suit you and your home.

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Minor repairs guides

If you have a minor repair and feel able to fix it yourself, this page includes some useful DIY advice.

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Caring for a new lawn

If you’ve moved into a new home with a garden (or just laid a new lawn in an older home), here are some do’s and dont's to looking after the turf while your lawn establishes itself. 

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Video guides

Find useful video guides such as, operating a boiler, bleeding a radiator, reading electricity, gas and water meters, charging electric vehicles, and lots more.

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