Measuring what matters

Our approach to Social Impact includes using the Wellbeing Calculator from the Housing Associations Charitable Trust (HACT) Opens in new window to provide a value in pounds for changes to an individual’s wellbeing, such as from unemployment into work or from homelessness into housing.

Working with our suppliers can also lead to significant social value in our communities and we know that our work enables meaningful change for our customers and communities.

We’re maximising our opportunities to extend our reach and impact through making sure that we get meaningful social value commitments though our procurement activity with suppliers. We listen to the needs of our communities and trusted partners and use this knowledge to look for additional resources, such as apprenticeships and training, volunteering time and goods and services.

All of the work we do in Communities directly feeds into reporting for ESG (Environmental, Social, Governance) and supports us to illustrate our social impact as a business, further securing our future and ability to do more.

Click on the play button below to watch our communities animation and find out more about the work we do

Get in touch

If you’d like to find out more about how we’re building more than just homes - get in touch with the team and see how by working together we can achieve more. Please email us at or call 0300 5000 926 and ask to speak to the Communities team.

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Our commitment to Social Value

We're maximising social value opportunities through our supply chain and launching new initiatives to make sure we look for commitments that really matter.

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Working with suppliers

It’s important we can access the best suppliers and achieve good value for money when we need to outsource services so we can create great places to live.

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Thriving communities

Our core themes within Thriving communities include, community in action, customer engagement, employment and skills, funding and partnerships, financial inclusion, and digital inclusion.

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