Key worker accommodation - Resident code of conduct

General Conduct

  • When you’re talking to other residents and members of the Sovereign team please be courteous and respectful.
  • If you’re in dispute with another resident, you must attempt to resolve the issue yourself. If it can’t be resolved only then should you involve a member of the accommodation team.
  • Out of hours calls are for emergencies only such as total loss of heating/hot water or water/gas leak.


  • When leaving the accommodation please keep all doors and windows securely closed.
  • Please don’t allow people to tail gate as it compromises the security of all residents.

Communal Areas

  • Keep your personal possessions in your own room.
  • Do not leave your belongings in hallways as this creates a fire hazard.
  • When sharing kitchens, bathrooms, showers and communal toilets please clear up after yourself.


  • All residents have a right to sleep in peace. Be aware that in many buildings noise travels up and down as well as sideways, particularly at night and from outside areas
  • The sound of music/TV’s/games systems between the hours of 11pm-7am should be kept to a minimum.  Be aware of noise made during the day as others may be sleeping.
  • Keep your phone/skype/facetime calls private and conduct them at a reasonable volume.
  • Be considerate when closing doors, don’t let doors slam shut.


  • Visitors should leave by 11pm and overnight guests should be booked into the accommodation with the accommodation office.
  • Subletting, sofa surfing or room sharing is not allowed.

Health and Safety

  • Don’t interfere with or misuse any fire fighting or fire detection equipment in the accommodation.
  • You’re not permitted to light naked flames which include candles, aromatherapy burners, oil burners and incense.
  • Please comply with fire regulations and ensure fire doors are never wedged open.
  • Always use an official charger for your phone/appliance which meets UK safety standards.
  • Don’t overload plug sockets and avoid leaving electrical chargers on unattended and overnight.
  • Don’t cover or place items on or adjacent to any electric heaters especially items that are wet.
  • Possessing, using, selling or being under the influence of illegal drugs and/or use of medication for purposes other than those for which they have been prescribed is forbidden and will be reported to the Police.
  • Pets aren’t allowed in the accommodation.


  • Don’t smoke cigarettes, shisha, or any other tobacco based product in the accommodation, this includes e-cigarettes.
  • When smoking outside (where permitted) consideration should be given to open windows where smoke may travel.