Key worker accommodation - Ways to pay

There’s a choice of ways to pay for your accommodation.

Direct Debit

The easiest way to make a payment automatically from your bank or building society account. If you’d like to pay by direct debit, please complete and return this form [pdf, 113KB] Opens in new window or contact the Accommodation Team.

Go online with MySovereign

If you’re already registered for MySovereign it’s easy to pay online with just a few clicks. You can access your account anytime of the day or night. If you’d like to register for a MySovereign account, you can do this by visiting You’ll need your tenancy reference number.

By phone

You can pay using your credit or debit card any time day or night by calling our automated payment line on 0845 6000 153. You’ll need a payment pin, this is your tenancy reference number.

Please note that from 1 February 2024 we’re unable to take credit or debit card payments at reception.

Your advance payment

You can call the team and they’ll be able to take your advance payment by credit or debit card. It’s also easy to pay for your accommodation by Bank transfer, just transfer the amount quoted on your offer letter to Sovereign’s bank account, please see Internet banking or international bank transfer for details. Please remember to quote your name, arrival date and the site you’ll be staying at as a reference. Example – Mr Smith – 01/01/2020 – Gloucester.

Internet banking

If you have internet banking and would like to set up regular payment, please pay:

Account Name: Sovereign Housing Association Limited Receipts

Account Number: 65498461

Sort Code: 60-15-07 

Reference: You must quote your tenancy reference number on any payments.

International bank transfer

Transferring directly into our bank account is easy to do, you’ll need the following details:

Bank: National Westminster

Branch: Newbury Market Place - 30 Market Pl, Newbury RG14 5AG

IBAN number (including BIC or Swift Code): GB35NWBK60150765498461 

Reference: Please make sure you quote your name, arrival date and the site you’ll be staying at as a reference (Example – Mr Smith – 01/01/2020 – Gloucester).

In person at a Bank

If you wish to pay in cash you can do so by making payment over the counter at NatWest or at your own local branch. Please pay,

Sovereign Housing Association Ltd Account Number: 65498461 Sort Code: 60-15-07 

Reference: You must quote your tenancy reference number on any payments You’ll be given a receipt for the payment, which you should always keep in a safe place.

Please note that we’re unable to take cash payments at Reception.

Tenancy reference number

Your tenancy reference number is a 7digit number which can be found on most communications received from Sovereign. if you’re unsure what this is, a member of the Accommodation team will be happy to help.  


We can send you a statement on request, showing all transactions.