How does my home work?

As well as learning more about the services in your home (including the gas, electricity and water supply), there's information on where to find key equipment plus safety, security and insurance. You also find out more about the environmental strategy and design features of your new home.

When you move into your new home, you'll be given various leaflets supplied by the manufacturers and installers of the equipment in your home. Please keep all this information safe so that you can refer to it in the future.

Here are a few helpful tips to help you settle in.

  • Register any appliances with the manufacture (the details can normally be found on the appliance itself).
  • Familiarise yourself with the user manuals for your appliances and heating system.
  • Make a note of who to contact in the event of an emergency.
  • Prevent damp, mould and condensation while your new home is drying out by ventilating your property as much as possible. You can do this by keeping your windows open (when you’re home) to allow in fresh air and by keeping internal doors open during the day to allow air to circulate. Learn more about condensation and how to prevent it.

Locating equipment

When you move into your new home you may need to find some items immediately. Familiarise yourself with the various items of equipment in your home and where they are located.

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Services and safety detectors

Learn more about the gas, electricity and water supply, as well as heating and ventilation, tv, telephone and broadband. You'll also find information on safety detectors and waste/recycling services.

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Safety, security and insurance

Things you need to know about staying safe and secure in your home and what to do about insurance.

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Environmental strategy and design features

Your home has been designed to reduce the C02 emissions associated with providing the required heat and hot water to run your dwelling. Find out how this has been achieved and other ways to save.

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Video guides

Find useful video guides such as, operating a boiler, bleeding a radiator, reading electricity, gas and water meters, charging electric vehicles, and lots more.

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