Information for tenants

This section includes extra useful information if you rent a home from Sovereign through an assured, secure or fixed term tenancy. From more about the differences between these types of tenancy to keeping a pet, arranging aids and adaptations or what you need to do to end a tenancy when someone dies. 

There are also articles about grounds maintenance and communal areas (how we look after the land we own and clean the shared parts of blocks of flats) and tips on looking after your home if it’s newly built, as well as more information on whether you may have the right to buy your home. 

New to Sovereign?

Whether it’s your first day, first week or first year in your rented Sovereign home, it can take a little time to realise that we offer much more than just a great place to live.

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Tenancy types

Find out the difference between assured, assured short hold, fixed term and secure tenancies - and license agreements. 

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Aids and adaptations

Find out how we can help you make everyday life easier by adapting your home or installing simple aids such as handrails. There are different processes for minor and major adaptations. 

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Keeping a pet

Depending on the type of home you live in, and the type of pet you’d like to keep, you may need our permission. From cats and dogs to caged birds, hamsters, fish and poultry - find out more.

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Ending a tenancy when someone's died

If you’re in this difficult position, we hope this useful information will tell you all you need to know about what to do, who to tell and what will happen. 

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Looking after our grounds and communal areas

A quick round up of what Sovereign’s responsible for and the responsibilities of residents – including keeping any communal areas clear of things like bikes, buggies and scooters. 

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Aftercare in your new-build home

Newly-built homes need time to settle and dry out, so you may have some minor issues in the first year. More major faults with the build or quality are known as defects. Find out more about both. 

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Repairs for tenants

Find out more about your repair responsibilities; kitchen and bathroom upgrades; what you need to know before making your own improvements; and advice on settling in to a new-build home. 

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Upgrading to an air source heat pump

If you've been contacted by us about replacing your heating system, we hope that the information on this page will help you understand more about this.

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