Rent and service charges
We use the rent and service charges we receive to provide services and carry out improvements to your home and estate. That's why it’s important you keep your payments up to date (and please don’t forget, your rent needs to be paid in advance).
This section includes useful information on your rent, such as ways to pay, payment calendars and more about rent-clear weeks.
Service charges cover the costs of maintaining communal areas for your estate and/or block. This page covers things like the difference between variable and fixed service charges, how we calculate estimated and actual service charges, plus information related to our most recent mailings.
Paying your rent
Find out about different ways to pay; payment calendars (to see when your rent is due); and more about rent-clear weeks – including why you’re not missing out if you don’t have them.
Lots of information and links about service charges, estimates and actuals, fixed and variable charges. And what you need to do if charges change and you’re on Housing Benefit or Universal Credit.
Money, jobs and training support
All you need to know about Universal Credit; help with money and debt; employment and training support (from looking for a job to better paid work or qualifications) plus help to get online.