Digital inclusion

Having access to digital devices and the internet is becoming more and more of an essential in our everyday lives.

That’s why we have a range of services, offers and support that can help you become digitally included.

Barclays Digital Wings

We’ve partnered with Barclays to improve digital confidence and skills for all SNG customers. Digital Wings offers free online training, that you can complete at your own pace. Courses include but aren’t limited to; getting started online, staying safe online, smartphone and tablet basics, building your skills with Google or Microsoft 365 applications, how to avoid online scams and much more!

You can register for a Digital Wings account and access the courses through this link: Register | Barclays Digital Wings ( Opens in new window.

You will need an email address to register and your unique code to register is: SNG.

To log back in once you've registered, visit Log in | Barclays Digital Wings ( Opens in new window or search Digital Wings' on your app store and download the app to use on the go.

We are Digital

This is a digital training programme for customers who have little to no experience online. It provides bespoke 1 to 1 training with a coach split over three, two hour sessions. It covers the basics of getting started and things like using email, managing a Universal Credit account and creating a online account with us.

For details, please call 0300 5000 926 and ask for the Digital Inclusion team or email us at

Alternatively, if you’d like to join a group workshop being run by the community please also get in touch as we may have these available in your area.

Free sim cards

If you’re new to using the internet, we have a limited number of free SIM cards for SNG customers.

The SIM cards come with 20GB data, plus free calls and texts every month for six months. SIM cards can be used in a sim enabled tablet, laptop, phone, dongle or mobile hotspot device.

Please email or call 0300 5000 926 and ask for the Digital Inclusion team to request a free sim.

Digital equipment

If you’re struggling to access digital equipment, we may be able to support you to find free or low cost devices, including laptops, printers, tablets, Chromebooks, iPads and smartphones.

For more details, please email or call 0300 5000 926 and ask for the Digital Inclusion team.

Low cost broadband & Phone

The Office of Communications, commonly known as Ofcom, is the government-approved regulatory and competition authority for the broadcasting, telecommunications and postal industries. Find a list of social tariffs ranging from £10-£20 with a variety of providers Opens in new window

If you’d like support with switching or checking if you’re on the best tariff, please get in touch with us on or call 0300 5000 926 and ask for the Digital Inclusion team.