Home contents insurance

Former Network Homes customers

If you're a former Network Homes customer (London and Hertfordshire), you can find more information and apply for home contents insurance here.

Why do I need it?

Sovereign covers the building insurance for your home, but we don’t insure your personal belongings and home contents. This is your responsibility.

While home contents insurance isn’t compulsory, it’s a good idea to consider what a policy would cover you for. It can help protect your belongings from risks like fire, theft, water damage, and many more household risks - giving you peace of mind.

What should I look for?

It's always a good idea to shop around for a policy that will give you the cover you need. And we suggest that you look for providers who are regulated by the Financial Conduct Authority (FCA). 

To help you decide whether home contents insurance is right for you, we have teamed up with Thistle Tenant Risks, and Great Lakes Insurance UK Limited, who offer the My Home Contents Insurance Scheme - specially designed for residents in social housing. All Sovereign residents are eligible to apply.

Here's more information about this scheme, but you can also find other home contents insurance providers on comparison websites like Money Supermarket or Compare the Market.

The My Home Contents Insurance Scheme

  • Covers a range of items - such as furniture, carpets, curtains, clothes, bedding, electrical items, pictures and ornaments.
  • No need to change the locks - there are no minimum property security requirements, as long as your outside doors lock, this is fine.
  • The cover is new for old - with no deductions for wear and tear (except for clothing and linen)
  • There's no excess to pay - you won’t have to fork out when you make a claim.
  • New! You can now also buy your home contents policy online when you pay monthly via direct debit. 

Watch the video below to find out more about My Home contents insurance. 

Limits and exclusions apply. For more information about the policy, please refer to the Insurance Product Information Document (IPID) and Policy Wording - also available on request.

How do you get more information about the My Home scheme?

Email insurance.team@sovereign.org.uk.

Now available online via direct debit - visit www.thistlemyhome.co.uk Opens in new window to purchase your policy and set up monthly direct debit payments for added convenience. (A 4.6% transaction fee applies.)

Other payment methods are available, like fortnightly or monthly cash payments via swipe card (46p transaction fee applies), or credit/debit card.

The National Housing Federation working in partnership with Thistle Insurance Services Ltd. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority Firm Reference Number 310419. Registered in England under No. 00338645. Registered office: Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Thistle Insurance Services Ltd is part of the PIB Group.

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