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Resident engagement recruitment
 

We’re transforming services

We have three elements to our resident engagement structure. These help us strengthen our communities, modernise our services and recommend ways we can keep reshaping in the future. 

You can find out a bit about each element below or visit our main resident engagement groups page.

If you have a question, would like to know about any vacancies or think there's enough support to set up a community group in your area, please email residentinvolvement@sovereign.org.uk or call us on 01635 572189


Support our success

This group will be made up of eleven residents who can work with our Board and help to influence our strategy, policies and service standards, as well as monitoring the quality and performance of our services.

Please take a look at the full details on what the role involves and the terms of reference.

When the group will meet

The Resident and Board Partnership group will meet around six times a year, probably in Newbury.  Although this is a voluntary position, residents will receive training and support (including IT equipment if it’s needed) and out-of-pocket expenses.

Members of this group will:

  • Takes an interest in the needs of all of our residents, who come from many different backgrounds, so that their voices are heard in discussions
  • Give the Board an insight into the impact of its decisions on residents
  • Look at and understand the cause of problems, see different ways they can be dealt with and what the long term-effects might be
  • Work with our employees and other residents to make sure our services are effective
  • Develop recommendations, and share responsibility for them
  • Talk with others, promote us and bring back examples of how a service is being done well elsewhere
  • Be passionate and committed to our social purpose, inspiring and motivating others.

Shape our services

This group of eight residents will plan an 18-month rolling programme to scrutinise our services, agreeing what’s involved and who’ll do it. Then look at what the results show.

In the past, residents have looked at services including grounds maintenance and disabled adaptations, influencing how they’re delivered today.

Please take a look at the full details on what the role involves and the terms of reference.


When the group will meet

The Scrutiny Coordination Group will meet for a few hours about six times a year. The meetings will be at times and places which are the most convenient. Although this is a voluntary position, residents will get training and support (including IT equipment if it’s needed) and out-of-pocket expenses.

Members of this group will:

  • Take an interest in our residents’ priorities so views are heard as the scrutiny programme is developed

  • Work positively and productively with others and contribute ideas and views to help shape our services

  • Use independent judgement to define why each scrutiny is needed and what it will cover

  • Monitor the quality and progress of scrutiny reviews

  • Talk with others, promote us and bring back examples of how a service is being done well elsewhere

  • Be passionate and committed to our social purpose and can inspire and motivate others.


Step up for your community

We’re also looking to create strong and resilient communities. With local voices, communicating with, and representing, residents in your area?

The Sovereign Communities will provide a structured place for local conversations and feedback. Residents will help us check how services are being delivered locally, get involved with larger community and estate projects in their area, help develop local skills or provide local scrutiny to support the business-wide Scrutiny Coordination Group.