Hanham Hall residents

Environmental sustainability

We want to create great homes and communities and believe they also need to be environmentally sustainable and supported by responsible business practices.

So, what does that mean in practice? It means:

  • reducing our carbon emissions
  • providing energy efficient homes
  • being more resilient to climate change
  • complying with legislation
  • adopting best practice standards
  • using resources effectively and efficiently
  • and taking responsibility for the wider impacts we might have.


Better homes, lower resident bills, lower emissions and better lifestyles

Our homes, offices and vehicles emit approximately 100,000 tonnes of carbon emissions through energy and fuel use. 

Our homes make up 90% of this footprint, this is where we have some control over the type and efficiency of boilers, the amount of insulation, and the specification of windows. By investing in improvements to these items we also help to reduce our resident’s energy bills and hopefully encourage a warm and healthy home in the winter.

Our focus is to develop excellent, energy efficient homes to help meet the demand, to improve our worst performing homes and to deliver our replacement programmes.


Using renewable technology

We have over 600 homes operating with renewables technologies, most of which are solar PV panels and air source heat pumps, and this number grows every year. Modern air source heat pumps can be an effective heating solution for homes, especially those which are not connected to the gas grid. We continue to replace some electric and solid fuel systems with these heat pumps.

We are open-minded about installing renewables and do so where it makes long term financial, environmental and social sense. Technologies will emerge and evolve and we look forward to continuing to install these systems to help us reduce our emissions and to help our residents have warmer, cheaper to run homes.


Climate change resilience

We recognise climate change and extreme weather events such as floods and heat waves as a potential risk to our homes, our residents and our operations. We, along with some our residents, have seen the impacts of flooding first hand. The disruption and financial impact for all involved is considerable.

We have started a review to better understand our climate change risk and to learn the lessons from our flood response efforts in the past.

Find out about our 2018-2023 Strategy