Sovereign South+West realises that people need a ‘one stop shop’ for easy access to all the information that they need when it comes to dealing with money issues. This is why they have worked hard with local partners on the new website http://www.debtdrivingumad.co.uk/, which is aimed at directing people to the best solutions for financial help and support.
Sovereign South+West’s work on offering excellent advice to residents has also led to them working with the Citizens Advice Bureau (CAB) on their latest report on best practice in debt collection and on finding the best ways to offer advice to the people that need it most.
Sovereign has also been actively involved in a working partnership with Tadley CAB who run a pre-eviction panel. The panel allows residents who face losing their homes due to rent arrears a final chance to have access to valuable debt and benefits advice and the opportunity to receive the help they need to maintain a regular payment to the landlord and ultimately keep them in their home.
Alex MacDermott, Creditor liaison policy officer at CAB and report author, noted, “Our collaboration with Sovereign South+West shows the importance of doing the right thing and helping people in debt get over their financial problems. We enjoyed working with Sovereign South+West producing this report. Now we’re looking forward to working with them and other social landlords so all tenants are offered the help and support they need to sustain their tenancies and overcome any other debt problems they might have”.
Dan Smith, Rent Income Manager for Sovereign South+West, noted, “Sovereign has been working really hard with partners to not only work on cutting edge reports about debt collection, but also setting up initiatives such as the new website and telephone debt advice service. We hope that this will help all our residents to get access to the advice they need in an easy manner.”
