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Sovereign Housing Association
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Contact us

You can get in touch online, by phone or post or in person. We are currently streamlining all of our contact options and will soon be able to offer a greatly improved service to everyone. In the meantime, please find full details below of how to get in touch.

Customer service advisor

Let us know

  • Need to tell us about something, log a complaint or compliment? Please fill out the form below and we’ll respond as quickly as we can.
  • If you prefer, you can call, visit or write to us. Find the details of your local office here.
  • If you want to report an incident of anti-social behaviour, please visit the Report ASB page.
  • Don't forget you can log a repair, see the status of your repair and view your rent balance online by logging on to MySovereign.

Our offices and contact numbers

You are more than welcome to visit us at your local office but if the matter is important, it may be best to book an appointment first.

Berkshire

Berkshire House
22-24 Bartholomew Street, Newbury, Berkshire RG14 5LL
0800 587 2325 (all enquiries and out-of-hours emergencies)*
24-hour textphone: 01635 582 650

Devon and borders

Orchard Court
Orchard Court, Unit 2, Heron Road, Sowton industrial Estate, Exeter EX2 7LL
0800 587 2325 (all enquiries and out-of-hours emergencies)*
24-hour textphone: 01635 582 650

Dorset

Avon Point
54 Bridge Street, Christchurch, Dorset BH23 1EB
01202 460460
0800 169 5686 (repairs and out-of-hours emergencies)**

Hampshire

Saxon Court
Saxon Court, Sarum Hill Basingstoke, Hampshire RG21 8SR
Phone: 0800 988 4858 (all enquiries and out-of-hours emergencies)**

Pennyfarthing House
Pennyfarthing House, 3 Chesil Street, Winchester, Hampshire SO23 0HU
Please see Saxon Court office for phone details

 

Oxfordshire and borders

The Old Maltings
The Old Maltings, Vineyard, Abingdon, Oxfordshire OX14 3UG
01235 536001
0300 500 0926 (repairs and out-of-hours emergencies)***

Witney
2 Gordon Way, Witney, Oxfordshire OX28 4EA
Please see The Old Maltings office for phone details

Wantage
8 Church Street, Wantage , Oxfordshire OX12 8BL
Please see The Old Maltings office for phone details

West of England

Brabazon Court
Unit 11, Golf Course Lane, Filton, Bristol, BS34 7PZ
0800 587 2325 (all enquiries and out-of-hours emergencies)*
24-hour textphone: 01635 582 650

Wichelstowe
18 Trevello Road, East Wichel, Swindon SN1 7BZ
0800 587 2325 (all enquiries and out-of-hours emergencies)*
24-hour textphone: 01635 582 650

Head office and corporate enquiries

Sovereign Housing Association Ltd
Woodlands
90 Bartholomew Street, Newbury, West Berkshire RG14 5EE
01635 572220
info@sovereign.org.uk

* Calls cost the same or less than calls to 01 and 02 prefixed numbers from a BT landline. Other networks and calls from mobiles may vary.

** Calls are free from a BT landline. Other networks and calls from mobiles may vary.

*** Calls cost the same or less than calls to 01 and 02 prefixed numbers and are free from mobiles when included as part of any inclusive minutes or discount package.

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